Power Virtual Agent, developed by Microsoft, is a powerful tool that allows users to create chatbots and virtual agents without extensive coding. Studying Power Virtual Agent can be beneficial for several reasons:
Meet the growing demand for chatbots: Chatbots and virtual agents are becoming increasingly popular in businesses to provide customer service, automate repetitive tasks, and improve user experiences. Studying Power Virtual Agent can equip you with the skills to create chatbots that can interact with users in a conversational manner, handle inquiries, and perform tasks, which can be a valuable skill in today's job market.
Enhance customer engagement: Power Virtual Agent enables you to create chatbots that can interact with customers in real-time, providing instant responses to their queries and resolving issues efficiently.
By studying Power Virtual Agent, you can learn how to design conversational flows, create dialogues, and integrate with various data sources to deliver personalized and engaging experiences for customers, leading to increased customer satisfaction and loyalty.
The average base salary for a Power Virtual Agent is around $120,000 per year. However, this can range from around $50,000 per year for entry-level positions to over $100,000 per year for senior roles. Other sources, such as PayScale, report similar salary ranges.
In addition to salary, some companies may also offer additional perks such as flexible work schedules, remote work options, or professional development opportunities.
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This course will provide an overview of Power Virtual Agent, including how to create and deploy chatbots.
In this course, you'll learn how to build chatbots with Power Virtual Agent. You'll learn how to create topics, add trigger phrases, and use natural language processing to create conversational experiences.
This course will teach you how to integrate Power Virtual Agent with other services, including Power Automate, Power Apps, and Microsoft Teams. You'll learn how to create custom actions and use webhooks to trigger workflows.
In this course, you'll learn how to use analytics and insights to improve your chatbot's performance. You'll learn how to track user interactions, analyze conversation flows, and use sentiment analysis to measure customer satisfaction.
This course is designed for customer service professionals who want to use Power Virtual Agent to improve their customer service workflows. You'll learn how to create chatbots that can handle common customer service inquiries, escalate issues to human agents, and provide personalized recommendations.
In this course, you'll learn how to use Power Virtual Agent for sales and marketing workflows. You'll learn how to create chatbots that can handle lead generation, customer onboarding, and cross-selling.
This course will prepare you for the Power Virtual Agent certification exam. You'll review key concepts and best practices for using Power Virtual Agent and practice answering exam-style questions.
The course duration is typically 1 - 2 Months, depending on either beginner and intermidate.
Weekends Saturday and Sunday
Online live classes
Assessment may include assignments, quizzes, projects, and a final exam or project.
When all condition has been satisfied by student.
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We schedule classes and coursework at a time that is convenient for the student. This allow student to balance their studies with other commitments such as work other obligations.
We do hands-on experience working on real-world projects, rather than just theoretical concepts. This allow students to apply their learning in a practical setting, which can improve understanding and skills.
Our classes are conducted online, and allow for interactive participation from students and the instructor. With the use of live video, chat, and screen sharing, which can enhance the learning experience.
We are commitment to the program to assist students in finding their career path after finishing from us. This can include things like resume building, interviewing skills, and job placement services.
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